Privacy Policy
Last Updated: February 23, 2025
At LokiVPN, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you use our VPN services.
1. Data Collection & No-Logs Policy
LokiVPN does not log, track, or store your browsing activity. We operate under a strict no-logs policy, meaning:
- We do not store your IP address.
- We do not track your online activity.
- We do not log connection timestamps.
The only data we collect is minimal account details needed for service functionality.
2. Information We Collect
When you register or subscribe to LokiVPN, we may collect:
- Account Information - Email address for account setup.
- Payment Information - Processed securely by third-party payment providers.
- Customer Support Logs - Limited information to assist with inquiries.
We do not collect personal browsing history, DNS queries, or connection logs.
3. How We Use Your Information
LokiVPN only uses your data for:
- Providing VPN services.
- Managing customer support requests.
- Processing payments (through encrypted third-party processors).
Your information is never shared or sold to third parties.
4. Data Security & Encryption
LokiVPN uses military-grade AES-256 encryption to secure all data transmissions. We implement strict security measures, including:
- Encrypted account storage.
- Two-factor authentication (2FA) for enhanced protection.
- Regular security audits to prevent vulnerabilities.
5. Cookies & Tracking
LokiVPN does not use tracking cookies in our applications. However, we may use minimal cookies on our website for:
- Website functionality.
- Fraud prevention & security.
You can disable cookies in your browser settings.
6. Third-Party Services
LokiVPN integrates with third-party providers for:
- Payments - Handled by secure providers like Stripe or PayPal.
- Support - Managed through encrypted ticketing systems.
These services adhere to strict privacy policies.
7. GDPR & User Rights
If you are in the European Union, you have the right to:
- Request access to your stored data.
- Request data deletion at any time.
- Withdraw consent for any processing of personal data.
Contact us at [email protected] for GDPR requests.
8. Data Retention & Deletion
We retain minimal account data only for active subscriptions. Upon cancellation, user data is deleted within 30 days.
9. Changes to this Policy
LokiVPN reserves the right to update this Privacy Policy. We will notify users of significant changes via email or website announcements.
10. Contact Information
If you have any questions about this Privacy Policy, contact us:
- Email: [email protected]
- Support Page: Contact Support